I was always asked if I have a Watsons member’s card each time when I make payments at its counter. The cashier will try explaining to me, but most of the time, I just ignored them. However, yesterday (August 26), when I was making payment at the counter (at e-Curve’s Watson), I took the “initiative” to listen to the cashier.
I learnt that I need to pay RM 12 lifetime membership fee and members will get to enjoy some discounts (for selected products) plus gift vouchers from time to time.
In addition to that, it entitles you to receive Watsons points, where you receive 1 point for every RM 1 spent (or 2 times the point for every RM 1 spent on Watsons’ products). After you accumulate 200 points, you are entitled to RM 1, which can be used to redeem products at Watsons. However, it says that you can only redeem it at block of RM 10. This means that you would need to spend approximately RM 1,000 to RM 2,000 before you can enjoy RM 10. Also, there could be expiry to the points (read further below).
When I signed up for the membership card, I just need to pay RM 12 on the spot. I was given a brochure that teaches me how to register myself online. I read through the brochure and found that by doing so, I would be entitled to 200 points. So, I logged on to their website and follow their instructions. It was really a simple procedure (the membership id and initial password were stated at the back of the card). However, after filling in the necessary information, I tried clicking submit but couldn’t do so because I unchecked the box saying “You agree Watsons to use the information provided by you and the chosen channels to contact with you”. So, does it mean that Watsons can give out members’ information as they like to their suppliers?
After submitting the membership registration, a sms was sent to my phone, which was needed in order to continue with the registration process and to change my password. After the password was amended, I immediately saw the points accumulated from the recent transaction (that was fast!). Then, I was prompt that I will receive the extra 200 points on the next day. However, it states that the (total accumulated) points will expire by end 2012, meaning there is another year to go. I checked on their website and found “Beginning Jan 2011, points expire every two 31 Decembers. For example, points earned in October 2011 will expire on 31 December 2012, while points earned on February 2012 will expire on 31 December 2013.”
It seems to mean that in one year’s time, I have to spend another RM 900 to RM 1,800 in order to enjoy the RM 10, or else it will be forfeited. Assuming that I get mostly non-Watsons products, then it would mean I need to spend RM 1,800 in the next 16 months, which work out to be RM 112.50 per months. Well, in this case (from the perspective of getting points turning into cash redemption), I feel that Watsons membership is worthwhile for those who are rather heavy spender in Watsons, for instance, those who purchase multivitamins or monthly drugs for hypertension or diabetes.
From the perspective of discounts and vouchers, I observed that the participating suppliers are more beauty products like cosmetics and face cleanser, and thus more worthy for frequent spender on these products.
The rate you spend in Watsons and the kind of products that come with discounts/ vouchers will determine the speed of you getting back your one-off RM 12. For now, I think I have regretted signing up for it!