Online purchase with Mamma House


I was/ am looking for nursing clothes way back when I was expecting. I came to know about Mamma House from The Breastfeeding Advocates Network. I spotted few items that I wanted before the recent Chinese New Year. However, fearing that the Chinese New Year celebration will slow down the delivery process, I opted to wait till the long break is over.


So, finally, I sat down on Tuesday to browse the items in the site again. Before going further, I wanted to find out the delivery charges. I went through the site and no where to be found; so I decided to email them.


I received an immediate response after a few hours, saying:


Good morning. Below postage charges fyr. We free shipping if puchase RM150 above for within Malaysia.


Berat            Semenanjung    Sarawak    Sabah

0g – 500g        7.00                8.65        9.30

501 – 750g      7.50              10.50       11.95

751 – 1.0kg     8.65               12.60       14.60


Well, satisfied that there was someone responding to my email at least, I made a try to purchase from the site. I also checked their payment mode – well, they have three main banking accounts – Public Bank, CIMB and Maybank. I immediately register an account with the site, which was free registration. Then, I added three items to my cart.


I received an email immediately after I checked out, with the purchase order 4205. I then followed the instruction to make the payment. I only managed to do so in the late afternoon on the Tuesday. Being anxious, I also sent them a text messaging informing that I have made the payment of RM163 for the three items. It was at night that a confirmation email was sent. And, guess what, I received the item during lunch hour on Wednesday (though they say will take 2 to 3 days). I am totally satisfied with the speedy service.


Well, on the items, they are in good condition. In addition, they gave me a free recyclable bag for the purchase, which was another surprise to me. Now I have some nursing dresses to go around despite staying at home and no chance to shop around with the little one’s arrival.


Overall, I am happy with the purchase. Will I be a returning customer? Why not?




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