After months of thinking, we (or rather hubby) have made the decision on banking stem cell with CyroCord. Well, I won’t be talking about the benefits of banking in stem cell – because information is widely available – but rather on our choice.
Our first point of knowledge on stem cell happened during the antenatal class at Kelana Jaya Medical Centre. We were introduced to CyroCord and so happen to know their pricing.
Then, we got home to do our research. Initially, through our research we found that there are three main stem cell companies in Malaysia, which are StemLife, CyroCord and Cell Safe. StemLife (which is a listed company) was sort of transparent in displaying their prices (but heard from hubby that this company are into debts though). Next, we went into Cell Safe website – limited information and so, I decided to email them.
After emailing Cell Safe and refusing to give my mobile number at first, they ignore my email. It was one month after I emailed them and decided to give my mobile number. Then, they called me soon after but I was in the office – busy and inconvenient to talk. So, I asked them to return my call later. Thereafter, no news from them. Well, bad first experience – we are only at sales level and they are giving such bad service – how can they be trusted after the sign up.
We were more or less down to two companies – StemLife and CyroCord. The difference is CyroCord offers a package that includes 5 vials.
It was nearer to delivery date that we talked to Dr Fatima about stem cells. She said that there are four companies (the fourth company being StemTech) but to maintain independence – the hospital does not carry any product or brands on stem cell. She advised us to sign up ourselves and reminded us to bring the stem cell kit on the day of delivery. She also added that we should never leave the kit in the car – as it will melt after being too long in a non-shaded car. We took the opportunity to ask her about whether it could be better to have one bag or 5 vials, and she said “the more the better”. She also mentioned that StemLife has 5 vials too.
We were brief by the sales person, Anny from CyroCord during the EG Mother & Baby Expo 2-4 Nov 2012 @ PWTC. We skipped her briefing on the importance of stem cell banking and went straight into the packages. They have three plans, but I could only remember one plan – which is the first time payment of RM2,500 (if we pay the full sum at the spot – it will be RM2,300 instead). Thereafter, depending on affordability, one can use a 20 years plan of RM250 per year payment or a lump sum of RM2,500 for 20 years. If we were interested in 5 vials, there will be an additional RM500 charge. For a sign up at the expo, we will be entitled to either a baby carrier or a discount of RM300. Further to that, if we have a referrer, our referrer will get to enjoy RM50 on our sign up. It is after confirmation that the stem cell can be banked in, our referrer will enjoy another RM100 or one year free storage fee. Total up – the plan will cost RM5,000 (RM2,300+RM2,500+RM500-RM300). If taken into consideration referral fee, it will be RM4,850.
It was at the 4th Maternity & Children Expo 30 Nov to 2 Dec 2012 that we finally have a face-to-face chat with their StemLife’s sales assistant. I can’t remember her name. But, they assure us that there wasn’t the package for 5 vials, since according to them it is the Ministry’s regulation that stem cell should be banked into one big pack. Their package is simple – RM4,800 and with a gift (which is a toy set). One can choose not to have the gift, but a referral, who will get RM150 upon sign up. If one chooses referral over the gift, then it would be RM 4,650.
In between the time frame of expo in PWTC and Midvalley, we did made deep consideration. In fact, Anny from CyroCord was in contact with me and I continued to ask her questions, and she kept sending me sms reminder about the expo in Midvalley.
After making a deep consideration by hubby (during the breastfeeding talk), he decided on CyroCord – for the 5 vials reason. I decided on signing up with Anny since she really made the effort to keep in touch with us. In fact, upon arrival and seeing me, she recognised me. We asked her to re-clarify the package. We signed up on the spot and made full payment via my Manchester United Visa Card. During the sign up, I guess she was too busy or too stress up – mistake after mistake in filling up my form. In addition, I got to fill up those forms myself and she did not need my real id to verify my particulars.
After done with filling up forms and signing documents, we were shown the kit – where we went through all items and check list. The kit was then sealed and placed into a bag – which we took home. So, done with our final item – stem cell banking. Hope our baby will not need it anyway – but be a healthy person!
After the payment, we were also given some free vouchers – but not really suitable for our use currently and most come with minimum purchase amount.
With Manchester United winning the match against QPR on the day, I got to 5x my Treatpoints for the RM5,000 payment for stem cell banking. So, that’s an additional RM100 rebate for us (10,000 Treatpoints equivalent RM50 waiver in annual tax fee). Since we made payment for the Baby Gym Mat + Fisher Price Musical Mobile from CuteSmith Children Boutique @ 4th Maternity & Children Expo 30 Nov to 2 Dec 2012, check up bill with Dr Fatima and dinner at Chilli’s, it help accelerate my Treatpoints at a speed up rate from 12,876 Treatpoints to 39,993 Treatpoints.
On 2 December:
On 6 December: